Gaurav Dhingra

About Gaurav Dhingra

I’ve spent over two decades helping businesses design, develop, and market digital experiences that connect meaningfully with their audiences.As Director of Digital Strategy & Marketing at Refresh Ideas, I’ve had the privilege of partnering with both for-profit and not-for-profit organizations to turn complex ideas into purposeful, user-centered digital outcomes.While our work spans e-commerce, technology, and service industries, my recent years of collaboration with NGOs have reshaped how I see digital transformation — not just as a growth engine, but as a force for inclusion, empathy, and long-term impact.I’m now exploring how design thinking, data, and storytelling can help mission-driven organizations create more measurable change — the same way they help brands create better conversions.My approach stays rooted in three simple beliefs:Human before digital — empathy is the first design tool.Purpose and performance can coexist — clarity of intent drives clarity of action.Stories scale meaning — when told with honesty, they move people to act.At Refresh Ideas, we continue to craft digital strategies for e-commerce and enterprise clients, while extending our capabilities to NGOs and social organizations ready to embrace digital transformation with purpose.I’m always open to conversations with people who care about thoughtful design, sustainable growth, and using technology to make things better — whether that means building a business, a movement, or a bridge between both.If you’re building something that matters, I’d love to exchange ideas.→ Visit: Let’s Talk:

Experience

1. Chief Strategist & Co-founder

   Refresh Ideas

   Dec 2008 — Present · New Delhi, IN

   Online Strategist to Digitally Empower your Business Growth & Expansion.

Skills

• Content Strategy
• Hospital Information Systems
• Web Development
• SEO
• Web Analytics
• Ppc Bid Management
• Healthcare Marketing
• Healthcare Analytics
• Social Media Marketing
• New Business Development
• Digital Marketing
• Online Lead Generation
• Online Marketing
• Hospital Marketing
• E-Commerce
• Strategic Planning
• Internet Strategy
• Web Marketing
• Ppc
• Digital Strategy
• Sem
• Web Applications
• Healthcare Information Technology (Hit)
• Business Strategy
• Web Design
• Social Networking