Gaurav Chatterjee

About Gaurav Chatterjee

In 26 years of professional life I have had deep understanding of Consumer behaviour trends and geographic unique requirements of India. I have managed national level roles from 2008 and P&L level responsibilities from 2016. I have worked for 13 years in Asset products including credit card sales collections, portfolio and alliances Co-brands. Business loans, loan against securities and consumption Finance, 6 in liability business currently leading digital sales of SA CA relationship banking and corporate salary with team size of 1800, payment solutions and branch banking. I started my career in FMCG where I worked for 2 years as MT and ASM. I have proven acumen in following areas 1. Sales & distribution (Personal & Business Banking). Digital sales ecosystem set up and operations2. Start ups – Consumer Durables and Lifestyle finance, Credit Cards business, Commercial cards, Loan against securities, Retail liabilities (Digital SA CA Distribution)3. Launching and leading partnership business. Bharti Wal-Mart Kotak financial products & Merchant Acquisition business with Global Payments, AP.4. I have lead the merchant acquisition business of the bank. Retail liabilities and Branch Banking team SOP (Standards of Performance) for West and South Indian branches was also part of my KRA.

Experience

1. Head of Distribution - Kotak 811

   Kotak811

   Nov 2007 — Present · Mumbai, IN

   August 22 - Head of Distribution. Product portfolio and Revenue for Kotak 811 Digital product. Team of 1800 professionals working on digital SA, CA acquisition. Team of 200 relationship banking. 200 BD professionals on corporate salary acquisition. August 18- 22 - Head of Sales and Product management for Consumer durable, Digital and lifestyle business. Leading a team of 2300+ National and Regional Heads across geography. The fastest growing Asset product in the bank. April 16 - July 18 Retail liability Acquisition Head for 205 branches in Maharashtra & Goa. Leading 5 regions in Mumbai & Rest of Maharashtra for business and personal banking acquisition, cross sell and portfolio management. Feb 14 - Mar 16 NSM - Digital Sales. Founding member of the Digital Initiatives vertical of the bank. Established sales platform for cutting edge acquisition channel for savings and current account products and unfurling online acquisition platform for all liability and asset products. Built a team of 120 members across 12 cities with a specialized outbound unit to manage Digital leads. April 2012- Feb 2014 Merchant Acquisition leader and Head of standards of performance for retail liabilities. April 2010- Mar 2012 Business Manager - Bharti Walmart Kotak financial services, Commercial cards and Loan against shares.Nov 2007 - Mar 2010National Sales Manager - Credit Cards Retail business. Head of Outbound contact center for cards portfolio management, Sales Force Effectiveness leader.

Education

• Indian Institute of Social Welfare and Business Management

  Master of Business Administration - MBA, Marketing.

  1997 — 1999

• Kendriya Vidyalaya

  AISSE / AISSCE, Science

  1980 — 1993

• Banaras Hindu University

  BA, Statistics,Economics & Mathematics

  1993 — 1996

Skills

• Key Account Management
• Channel Partners
• Financial Services
• Loans
• Sales
• Finance
• B2b
• Relationship Management
• New Business Development
• Business Planning
• Banking
• Risk Management
• Team Management
• Business Relationship Management
• Credit Cards
• Team Building
• Retail Banking
• Cross-Functional Team Leadership
• Credit
• Leadership
• Business Development
• Credit Risk