Gaurav Arora

About Gaurav Arora

12 years’ analytics experience in marketing, supply chain, pricing and billing across retail, payment, credit card, and insurance industries. As a part of the User Billing team of Stripe, I help remediate mis-billings for our merchants on negotiated pricing. I have expertise in SQL, Python, Excel, and Tableau.

Experience

1. Financial Data Analyst User Billing

   Stripe

   Sep 2023 — Present · Bengaluru, IN

   Responsible for analysing and remediating misbillings for users on custom pricing at scale. Automated misbilling true-up process (due to delayed negotiated rate onboarding), resulting in $1M in refunds,$4M analyst time savings, and benefiting merchants. Proactively identified and corrected pricing errors for top 100 organizations by launching \"sticker price audit\" workstream, resulting in a $1.15M impact in one quarter.

Education

• Guru Gobind Singh Indraprastha University

  Bachelor's Degree, Information Technology

  2009 — 2013

• Indira Gandhi National Open University

  Master of Arts - MA, Clinical Psychology

  2017 — 2019

• Rukmini Devi Public School

  High School, Non-Medical Science

  2007 — 2009

Skills

• Sas
• Sql
• Tableau
• Data Analysis
• Business Analysis
• Google Adwords
• Analytics
• Social Media Marketing
• Supply Chain Optimization
• Video Advertising
• Retail
• Microsoft Office
• Analysis
• Html
• Pricing
• Insurance
• Retail Sales Analysis
• Crm
• Retail Analytics
• SEO
• Blogging
• C++
• Java
• Social Media
• Core Java
• Mysql
• Blogging Software
• Microsoft Excel
• Web Services
• Powerpoint
• Software Engineering
• Research
• Business Intelligence
• Analytical Skills
• Management
• Customer Relationship Management (Crm)
• Psychology
• Merchant Services
• Credit Card Analytics
• Loyalty Analytics