Gaurav Misra
Vice President - Site Reliability Engineering
- Role
- Vice President at American Express
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Gaurav Misra
Passionate leader and process improvement champion offering 20+ years of experience in spearheading the development, maintenance, and adoption of complex infrastructures and technology solutions that streamline operational processes, fuel turnaround change, and influence bottom-line business growth within customer-facing environments. Recognized for a strengthened ability in delivering cutting-edge cloud native solutions on micro-services architecture following domain design principles in alignment with business strategy that modernize business operations, minimize technology risks, and enhance customer satisfaction. Strong drive to build resilient, highly available technology platforms to support rapid business growth. Recognized for operational excellence and creating scalable telemetry solutions for Enterprise Banking and Money Movement functions
Experience
Vice President
Aug 2023 — Present · Sunrise, FL, US
Create the vision and standards for how we build, deploy, monitor, and maintain our critical systems and infrastructure- Define a comprehensive SRE strategy that aligns with the company’s overall goals and objectives- Develop and implement best practices for site reliability, including incident management, change management, root cause analysis, and monitoring/analyzing system performance- Collaborate with product and program partners to establish non-functional requirements for new products and services- Build and lead a high-performing team of Site Reliability Engineers, providing guidance, support, and mentorship to ensure the team’s success and development- Participate in a detailed design reviews and set standards for the organization- Develop and maintain Service-Level Objectives and Service-Level Indicators- Partner with stakeholders across the company to establish a culture of continuous improvement
Education
Sir M Visvesvaraya Institute Of Technology
BE, Electronics and Electrical
1996 — 2000
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