Gaurav Tanpure
Service Management Team Lead
- Role
- Infrastructure Service Management Team Lead at Accenture
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Gaurav Tanpure
Joined Accenture on 3rd March 2016.Was working with Infosys IT Infrastructure Management Service since 7th April 2015 to till date. Excellent hands on “Service Now”, L1/L2 support, issues related to outlook, Active Directory,VMware and Desktop related issues. Our team is first point of contact to Harley-Davidson employees. We resolve their queries by creating ticket and get them resolved with the help of other teams like Desktop, Wintel, Storage, Operations, As400 etc. We report if any outage arises and follow until it gets resolved. We also track flow of ticket as it proceeds within different teams IT infrastructure.
Experience
Infrastructure Service Management Team Lead
Jan 2023 — Present · Pune, IN
Education
Mindscript Technologies
Diploma in Software Testing, Software Testing
2014 — 2015
Sinhgad Institute of Business Administration and Computer Aplication, Lonavala
Master of Computer Applications (MCA), C, C++, Java, HTML, Vb.Net, PHP
2011 — 2014
Dr.D.Y.Patil ACS College, Pimpri, Pune
BCA, C, DS, C++, Sql, Java
2008 — 2011
Skills
- Databases
- C
- Php
- Software Development
- Html
- Visual Basic
- Sql
- Office 365
- C++
- Javascript
- C#
- Oop
- System Administrator
- Outlook
- Pl/Sql
- Communication
- Mysql
- Core Java
- Desktop Application Support
- Css
- Servicedesk Analyst
- Servicenow
- Active Directory
- Java
- Teamwork
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