Gaurav Srivastava

About Gaurav Srivastava

I am Gaurav Srivastava, a seasoned professional with over 15 years of experience in sales and retail management, specializing in driving business growth and profitability across various retail formats, including consumer electronics and fashion. Currently, I serve as the Sales Development Manager at Lenovo India, where I oversee Sales development and Retail Operations across North, East, and Central India, focusing on enhancing market share and customer experience. My journey through various roles in the retail industry has equipped me with expertise in channel sales, profit center management, and omni-channel integration, allowing me to lead cross-functional teams effectively.Throughout my career, I have demonstrated strong leadership capabilities, fostering collaboration and engagement within my teams while implementing innovative strategies to enhance customer satisfaction and operational efficiency. I possess in-depth knowledge of retail operations, including inventory management, demand forecasting, and merchandising strategies, ensuring optimal product availability and sales performance. My significant achievements include being awarded the Lenovo Global President’s Award for outstanding contributions to business growth and spearheading the launch of over 120 exclusive Lenovo retail stores across multiple geographies.

Experience

1. Sales Development Manager- North & East India

   Lenovo

   Oct 2022 — Present · Gurugram, IN

   In my current role as Sales Development Manager, I am strategically mandated to drive growth and profitability across the India-1 Retail business, which is valued at over ₹900 Cr. I oversee 350+ Lenovo Exclusive Stores and manage relationships with 30+ strategic distribution partners. As a P&L custodian, I orchestrate region-wide retail operations, ensuring sustained market share gains and margin expansion by aligning local execution with global business imperatives. I have successfully integrated performance analytics and customer experience metrics into our channel operations, enabling real-time decision-making and driving a 45% year-on-year business acceleration.Achievements: My notable achievements in this role include pioneering the rationalization and modernization of our retail footprint, which has optimized channel viability and enhanced capital efficiency. I spearheaded the Omnichannel retail digitization strategy, integrating over 325 stores with the digital ecosystem, which has significantly improved customer acquisition pathways. Additionally, I conceptualized and launched high-impact strategic programs that have bolstered Lenovo’s position as a tech-enabled retail leader.

Education

• Institute of Public Enterprise

  Master's degree, Retail Management

  2008 — 2010

• Indian Institute of Management Bangalore

  Executive MBA

• Banaras Hindu University

  Bachelor of Science (B.Sc.), Botany ( Hons.)

  2005 — 2008

• Kendriya Vidyalaya

  10th

  2000 — 2001

Skills

• Profit
• Retail Operations
• Store Management
• Team Management
• Retail Management
• Channel Management
• Retail
• Category Management
• Management
• Channel Partners
• Stores
• Merchandising
• Sales Operations
• Sales
• Negotiation
• Business Operations
• Sales Management
• Visual Merchandising
• Recruiting
• Inventory Management