Gaurav Sharma

Deputy Vice President @ RBL Bank | Digital Strategist | Digital Marketer | API Security | Product Strategy | Personal Loan | Credit Cards | Digital Saving Account | Banking and Finance | Ex-ICICI | Ex-Hero Fincorp

Role
Deputy Vice President at RBL Bank
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Gaurav Sharma

13+ year\'s of experience in Digital Vertical as Deputy Vice President (IT) in Banking, Non-Banking Financial Services & Digital channel products. Currently working as Deputy Vice President (Business Solutions Group IT) Credit card, Personal loan and Crossell Products @RBL bank, handling Retail Customer Acquisition in Personal loan segment, Lending & Cross-Sell Products via Digital platform.Core areas : Business requirement Analyst & Delivery | Product Management |System Development | Optimization & Integration | Project Management | IT Operations Management | Transition Management | Risk and Escalation Management | Stakeholder & Team Management |IS Audit/Compliance | Vendor Management and ensuring High Availability of Mission-Critical Applications

Experience

  1. Deputy Vice President

    RBL Bank

    Nov 2023 — Present · Gurugram, IN

    Business Solutions Group (Technology - Aquisition and Onboarding). Digital and Assisted Journey creation on LOS (Loan originating system) for Customers Acquisitions.Product Portfolio : Technical1.Credit Card - Retail, Corporate & Co-Branded Partnership. 2.Personal Loan (DIY & Assisted)3.Digital Savings Account. 4.Head - Product Testing. Aquisition Platform:1.Native Mobile App2.Progressive Web App (PWA) 3.Salesforce DST/Branch based journey4.Website Digital journeyKey Responsibilities & Achievement :1. Enabling acquisition through Digital and Assisted tech solutioning on Salesforce. Strategic planning on tech integration for Co- Brand credit card partnership launch.3. Launched 9 new Co brand credit cards by building tech integration within span of 1 year which includes IRCTC, IOCL, Mahindra Finance, TVS, DMI finance, Patanjali, Paytm, Piramal Finance etc.4.Product Origination workflows creation, System integrations, Coordination with Marketing and product team for product rollouts.

Education

  • Uttar Pradesh Technical University

    Bachelor of Technology - BTech, Computer Science

    2007 — 2011

  • Manipal university

    PG, Banking and Financial Support Services

    2011 — 2012

  • EDUREKA

    CRM Salesforce Professional, Customer Service Management Platform

    2018 — 2018

  • Manipal University

    MBA in banking and finance, Banking and Financial Support Services

    2012 — 2014

  • EDUREKA

    SALESFORCE ADMIN 201

    2018 — 2018

Skills

  • C
  • C++
  • Banking
  • Team Management
  • Business Development
  • Customer Service
  • Retail Banking
  • Sql
  • Html
  • Microsoft Office

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Gaurav Sharma — Deputy Vice President at RBL Bank in Gurugram, HR, IN | Unifers