Gaurav Sharma
MIS Reporting Manager | Data Analytics Leader | Excel & Power point Expert | Driving Insight, Efficiency & Growth
- Role
- Associate Process Manager at eClerx
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Gaurav Sharma
With over 18 years of experience in MIS reporting, data analytics, and operations…
Experience
Associate Process Manager
Apr 2019 — Present · Chandigarh, IN
Associate Process Manager – eClerx ServicesSep 2012 – Present| Chandigarh, India- Spearheaded MIS reporting and analytics for US payroll operations, ensuring accuracy and timeliness across high-volume datasets - Automated reporting systems using Excel, VBA macros, and Power point reducing manual effort by over 40%- Led cross-functional teams, driving collaboration between operations, analytics, and client support to meet SLAs and improve service delivery - Designed and delivered internal training modules, mentoring junior analysts and fostering a culture of continuous learning - Developed dashboards and performance trackers that empowered leadership with actionable insights - Acted as a bridge between technical execution and strategic decision-making, blending data precision with empathetic leadership
Education
D A V college, sector - 10 , chandigarh
Bachelor of Science (B.Sc.)
2004 — 2007
S D public school, sector - 32 , Chandigarh
Senior secondary education ( 12th standard )
Skills
- Bpo
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