Gaurav Sethi

Head - Rewards & Fulfillment @NetCarrots Loyalty Services

Noida, IN

Experienced in managing Channel Loyalty Programs and Customer Loyalty Programs, with a strong focus on engagement strategies and loyalty marketing.Spearhead business development for the Rewards Division, driving growth through strategic client acquisition and retention initiatives.Focus on expanding the company’s presence in dealer and influencer loyalty gifting, creating high-impact engagement and reward mechanisms.Identify and capitalize on new business opportunities, establishing long-term strategic partnerships to enhance market reach.Design and implement innovative loyalty solutions that boost customer satisfaction, retention, and program performance.Oversee end-to-end rewards fulfilment operations, including sales, procurement, business operations, and warehouse logistics.Lead strategic sourcing and manage comprehensive supply chain operations, ensuring cost-effectiveness, speed, and service quality.Ensure efficient management of rewards catalogues, from merchandising and inventory planning to final delivery execution.