Gaurav Sardana

About Gaurav Sardana

Results-oriented Automation Lead with a natural curiosity for solving complex operational challenges through data-driven insights. Expertise in scaling catalog processes and adapting quickly to dynamic technical environments. Dedicated to leveraging analytical and problem-solving skills to drive workflow improvements, process innovations and measurable business growth.

Experience

1. Catalog Automation Lead

   Amazon

   Jul 2024 — Present

   Supervised a team of analysts in executing automated mapping workflows, ensuring high quality data extraction using X-Path and Regex patterns.Monitored team output via SQL and Data Analysis, identifying performance trends and taking corrective action on catalog defects or anomalies.Acted as primary point of contact for senior leadership, using QuickSight dashboards to report on team impact and strategic operational goals.Facilitated Root Cause Analysis (RCA) deep-dives, coaching the team to resolve complex quality issues and prevent future listing errors.Managed team productivity against established KPIs, driving continuous improvements to meet automation and efficiency targets.Oversaw workload distribution and stakeholder updates, ensuring the team remained aligned on business priorities through structured syncs.Owned the development of team’s knowledge base, standardizing SOPs for common technical issues to improve onboarding and troubleshooting.Coordinated competitor benchmarking initiatives, delegating analysis tasks to identify content gaps and improve catalog completeness.Took ownership of team blockers by collaborating with technical teams to resolve tool issues and keep the daily operations running smoothly.

Education

• Lord Jesus Public School - India

  12th standard , Commerce

• The NorthCap University

  Bachelor of Commerce - BCom, Commerce

• Lord Jesus Public School - India

  10th Standard