Gaurav Pathakk
Program Manager at Cars24 | Former City Head at Rapido | Ex-Airtel Territory Sales Manager | Ex-TATA Croma Manager | Operations Specialist | Expertise in Onboarding, Mobility, Team & Customer Experience.
- Role
- Senior General Manager at Cars24
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gaurav Pathakk
As a seasoned Program Manager at Cars24, I bring a wealth of experience in managing complex projects and driving operational excellence. My journey has been marked by diverse roles across various industries, each contributing to my expertise in product development, team management, data analysis, and operations.Professional Journey:Program Manager, Cars24:Currently, I manage a range of programs aimed at enhancing operational efficiency and customer satisfaction. My role involves strategic planning, cross-functional team coordination, and continuous process improvement.City Head, Rapido:In my role at Rapido, I spearheaded vendor onboarding, quick commerce initiatives, and mobility solutions. I excelled in team management, ensuring seamless operations and superior customer experiences.Territory Sales Manager, Airtel:I handled telecom sales and managed two channel partners, driving significant growth in my territory. My focus was on developing strong client relationships and achieving sales targets.Store Manager, Retail Operations:As a Store Manager, I oversaw all aspects of store operations, from inventory management to customer service, ensuring a high level of operational efficiency and customer satisfaction.Assistant Department Manager, Tata Croma:I started my career at Tata Croma, where I honed my skills in product development, team management, and data analysis. My role involved optimizing department operations and enhancing the customer shopping experience.Areas of Expertise:Product Development: From concept to execution, I thrive on creating and refining products that meet market demands and exceed customer expectations.Team Management: Leading and motivating teams to achieve common goals is one of my core strengths. I believe in fostering a collaborative and high-performing work environment.Data Analysis: I leverage data to drive strategic decisions, optimize processes, and enhance overall business performance.Operations Management: Ensuring efficient and effective operations has been a consistent focus throughout my career, across various industries.Personal Philosophy:I am passionate about continuous learning and development, always seeking opportunities to grow and adapt in a dynamic business landscape. My goal is to leverage my diverse experience to drive innovation and success in every role I undertake.Let\'s connect and explore how we can collaborate to achieve great results!
Experience
Senior General Manager
Apr 2024 — Present · Gurugram, IN
Key Responsibilities Includes1. Dealer Lifecycle Management:2. Team Leadership and Planning:3. Dealer Retention and Growth:4. Product-led Business Initiatives:5. Digital Optimization:
Education
New Delhi Institute Of Management
Postgraduate Degree
2011 — 2013
Pune University
BBA
2008 — 2011
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