Gaurav Pandey

Deputy Manager IT & SAP @Rays Power Infra Limited

Gurugram, IN

Experienced IT Infra & Operations professional with proven expertise in leading end-to-end IT operations across multi-location environments, ensuring high availability, security, and business continuity. Strong hands-on exp. in planning, deploying, and maintaining enterprise IT infrastructure including servers, networks, storage, security systems, and collaboration platforms.Skilled in administering Windows Server environments with Active Directory, DNS, DHCP, Group Policies, and managing LAN/WAN architectures including VLANs, routing, switching, wireless networks, and multi-site connectivity. Hands-on management of switches, access points, firewalls, VPNs, endpoint protection, patch management, and continuous network monitoring to enforce robust IT security frameworks.Extensive exp. managing MS O365 and GWS environments, covering user provisioning, licensing, access controls, and security policies. Proficient in cloud and storage platforms such as SharePoint, OneDrive, Google Cloud Platform (GCP) access controls, and NAS. Ensured BCP/DR readiness through reliable backup strategies.Strong background in IT governance, policy development, SOPs, documentation, and audit support (ISO 27001, DPDP, ITGC). Led IT projects including system migrations, cloud integration, infrastructure upgrades, and enterprise software deployments. Effective in IT budget management, cost optimization, vendor negotiations, asset and license lifecycle management, and AMC governance.Experienced team leader managing 5–10 IT professionals, ensuring SLA adherence using ITSM tools like ManageEngine and ServiceNow. Managed CCTV/NVR surveillance, secure remote access, VC infrastructure, and delivered management-level reports on KPIs, risks, compliance, and improvement initiatives.Played a key role in SAP implementation support by coordinating between IT, business users, and consultants. Supported UAT, master data preparation and migration (Vendor, Material, Customer), end-user training