Gaurav Kumar
PreSales @ Nice | BIT Mesra | Ex- Cognizant | Solving the right problems with CX AI.
- Role
- Portfolio Presales at NiCE
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Gaurav Kumar
As a product manager at HCLTech, I leverage my industry expertise, problem solving skills and technical knowledge to deliver products/features that solve problems for enterprise clients. I have over three years of experience in responding to RFPs, RFIs, and RFQs, and creating upsell opportunities through consultative selling.I am passionate about helping businesses transform their customer interactions and achieve their goals through technology and business consulting. I have a strong background in Conversational AI, CCaaS, and CRM solutions. A team player with interpersonal skills, I am well versed in working with different stakeholders.
Experience
Portfolio Presales
Jun 2024 — Present · Delhi, IN
Education
Birla Institute of Technology, Mesra
Bachelor of Engineering - BE, Electronics and Communications Engineering
2010 — 2014
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