Gaurav Kumar
AM | RM | CSM | Ex- Dell | Thomson Reuters (ONESOURCE Tax & Trade UK & Europe | Legal US - Westlaw, PLC, CoCounsel) | MBA | Six Sigma Certified | Driving Client Success & Compliance
- Role
- Relationship Manager Tax & Trade Uk Europe at Thomson Reuters
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Gaurav Kumar
Results-driven professional with expertise in sales, account management, customer success, and relationship management. Thrives in dynamic environments, consistently surpassing targets, and building strong client relationships at Thomson Reuters and Dell Technologies.Started at Thomson Reuters as a Customer Success Executive for the Legal segment (Westlaw and Practical Law) and advanced to RM/CSE for OneSourse UK and Europe Clients base, TAX products like (Direct, Indirect, GMT, Pagero).Holding an MBA in Business, Management, and Marketing, with certifications in Six Sigma, Customer Success Management, and Salesforce Sales Automation, enhancing strategic planning and process improvement capabilities.Certifications include:Six Sigma FoundationsCustomer Success Management FundamentalsOnboarding and Adoption PracticesSalesforce: Sales AutomationDell EMC credentials in Client Data Security, Cloud Computing, IT TransformationKey skills:Business ForecastingSales Pipeline DevelopmentCustomer Retention and EngagementBusiness Development and Relationship ManagementCustomer Satisfaction and ExperienceNegotiation and Analytical SkillsAccount Management and CRMProduct Demonstration and UpsellingPassionate about fostering growth, ensuring customer satisfaction, and contributing to business success. Open to connecting with like-minded professionals for collaborative opportunities. Let’s connect!
Experience
Relationship Manager Tax & Trade Uk Europe
Feb 2024 — Present · Hyderabad, IN
Education
Bangalore University
BBM from bangalore university, MBA in Marketing and IB
BBD Northern India Institute Of Technology
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2015 — 2017
East Point College of Engineering & Technology, Bangalore
Bachelor's in Business Management (BBM), Marketing/Marketing Management, General
2010 — 2014
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