Gaurav Khonde
Leading SAFe 6.0 POPM | CSPO®| PMI® Certified Product Manager | AI Agent Product Owner | E-Commerce | Customer Service | Project Manager
- Role
- Product Owner at vidaXL
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Gaurav Khonde
Product Management | SaaS Strategy | eCommerce | Cybersecurity | CPQ | CRMI\'m a results-driven product management professional with 11+ years of experience building and scaling B2B and B2C SaaS products across diverse domains including eCommerce, network management, billing & revenue systems, cybersecurity, CRM, and CPQ.My core strength lies in translating customer needs into scalable, data-informed product strategies. I have a proven track record of leading cross-functional Agile teams, managing end-to-end product lifecycles, and delivering high-impact solutions that drive business growth and operational efficiency.With hands-on experience across cloud platforms (AWS, GCP), modern tech stacks (React JS, Microservices), & Salesforce ecosystems, I’ve led product innovations that reduced delivery time by 20% and cut operational costs by 60% through automation and GenAI-led self-service solutions. Key Highlights:20% faster product delivery and 95% roadmap alignment through proactive backlog and dependency management60% cost reduction via automation of customer service using chatbot, IVR, and GenAI tools15+ performance recognition awards for product leadership and stakeholder collaborationExtensive experience integrating APIs, managing storefronts across 27+ countries, and working on regulatory compliance (e.g, GDPR)I thrive in fast-paced environments where customer-centric innovation, data-driven decision-making, and cross-functional alignment are key to product success.
Experience
Product Owner
Aug 2023 — Present · Hyderabad, IN
Education
University of Mumbai
Bachelor's degree, Computer Science
Indian Institute of Management, Indore
Master of Business Administration - MBA
The 1% Club
Personal Finance Mastery , Personal finance
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