Gaurav Kaushal

About Gaurav Kaushal

Network Engineer and Telecom Operations professional with hands-on experience in Network Monitoring, Incident & Change Management, and multi-vendor environment support across PAN India networks. Currently working with Ericsson India as a Business Analyst (Project Planner), contributing to large-scale 4G/5G deployments for Bharti Airtel, ensuring on-time delivery, quality compliance, and seamless coordination between cross-functional teams.Previously, I worked in Airtel UNOC, managing Network Service Assurance, Optical & Transport Networks (DWDM, OTN, SDH), and major escalations for enterprise and prime customers. I bring strong expertise in troubleshooting, KPI analysis, fault isolation, vendor coordination, and real-time network operations.I am CCNA certified with strong knowledge of Routing & Switching (BGP, OSPF, EIGRP), VLANs, STP, MPLS concepts, and hands-on experience with tools like Netcool, ServiceNow/Remedy, Zabbix, Cisco Prime, Huawei Nokia NMS, and Ciena OneControl.I thrive in high-pressure environments, enjoy solving complex network issues, and continuously upskill myself in next-gen telecom and networking technologies. Skills: Network Operations | Incident Management | Change Management | DWDM/OTN | IP/MPLS | Routing & Switching | Telecom Project Planning | NOC Operations Open to: Network Engineer | NOC | Telecom Operations | Planning & Deployment Roles

Experience

1. Ncc Transport Engineer

   Zayo Group

   Apr 2026 — Present · Boulder, CO, US

   I am working as a NOC Transport Engineer responsible for monitoring, troubleshooting, and maintaining transport network infrastructure across DWDM, OTN, optical, and submarine cable networks.I monitor network performance in real time and respond to alerts to ensure minimal service disruption. I follow standard troubleshooting procedures to diagnose network outages, identify root causes, and resolve issues efficiently, escalating critical problems to senior teams when required.I support implementation and maintenance activities including equipment installation, upgrades, and preventive maintenance, while continuously learning and adapting to new tools and technologies.I collaborate closely with Tier I, Tier II, and engineering teams to support daily operations, provide updates, and maintain proper documentation such as runbooks and incident summaries.I work on multi-vendor equipment including Infinera, Fujitsu (4500, 4300, 4100, 7420), Cyan (Z77, Z33), Ciena (4200, 5200, 6500, Core Director), and Nokia (DMX, 1830).I use EMS/NMS platforms such as Ciena OneControl, MCP, Blueplanet, Fujitsu Netsmart 1500, and Infinera DNA for network monitoring and management.Additionally, I work with ticketing and monitoring tools including Salesforce, xMatters, Oracle Assure, and service management platforms like Metasolv (M6) to ensure efficient incident tracking and resolution.I also support submarine cable network monitoring and fault coordination, ensuring quick identification and restoration of international connectivity issues.Focused on maintaining network reliability, performance, and continuous improvement in a fast-paced NOC environment.

Education

• Sanjay Gandhi polytechnic

  diploma , ENGINEERING

  2018 — 2021

• APJ Abdul Kalam Technological University

  Bachelor of Technology - BTech, Computer Systems Networking and Telecommunications