Gaurav Kandal
Operations Associate @ShyftLabs
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WORK HISTORY
Operations Associate @ShyftLabs
Calgary, AB, CA
As an Operations Associate, I bring a versatile skill set focused on innovation and efficiency across multiple departments. My core competencies include automation, project management, and cross-functional collaboration.Professional HighlightsProcess Automation and Optimization - Developed and implemented automation solutions, streamlining workflows, boosting productivity, and reducing operational costs.Project Management Excellence - Successfully orchestrated multiple concurrent projects, coordinating diverse teams to ensure timely delivery and high-quality outcomes.Data-Driven HR Support - Collaborated with HR, providing daily updates and comprehensive reports to facilitate informed decision-making.UI/UX Enhancement -Partnered with the UI/UX team to refine company services, improving user experience and product functionality.Multimedia Content Development -Led product demo video creation and personally developed video tutorials, showcasing strong technical and communication skills.Strategic Sales Initiatives -Engaged in sales prospecting, leveraging product knowledge and market insights to pitch solutions effectively.Research and Proposal Development - Conducted research for government RFPs, contributing to securing valuable contracts and partnerships.Content Strategy and SEO Optimization - Managed blog content, implementing SEO best practices to enhance visibility and engagement.I consistently balance multiple responsibilities, from operations to strategic initiatives, with a focus on improving efficiency and driving growth. My adaptability and contribution to cross-departmental success demonstrate my commitment to organizational excellence and innovation.
EDUCATION
GlobalNxt University
Master of Business Administration (M.B.A.)
Manipal University
Post Graduate Diploma in Management Programme
Sector 38
Computer Science
Panjab University
B.E
ABOUT GAURAV KANDAL
At ShyftLabs, I focus on streamlining operations and solving real-world problems through automation, AI, and no-code tools like Make.com, N8N, and Airtable. I’ve built systems that- Reduce HR interview no-shows by 35% with automated voice reminders (Retell.ai + N8N)- Cut tax prep time by 75% with a receipt OCR + accounting integration - Manage the complete student lifecycle for learners with a CRM built on no-code platforms My background blends financial analysis and banking (Kotak, Axis Bank) with tech execution, allowing me to build automation that’s not only efficient but business-smart. I enjoy working across teams, understanding operational challenges, and delivering solutions that save hours, not just hypothetically, but actually- Currently exploring opportunities in- AI workflow & automation roles - No-code solution engineering RevOps automation or technical operations I’m also passionate about photography and run my own e-commerce creative brand at theluxephotos.ca. Let’s connect if you’re working on something exciting or want to simplify the complex with automation.
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