Gaurav Jain

Role: Software Developer at C-Zentrix
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

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About Gaurav Jain

Java enthusiastic

Experience

Software Developer
C-Zentrix
Present

Education

J.P.G.D DEGREE COLLEGE CHANDAPA, HATHRAS (DBRAU University)
Bachelor of Science - BSC
2018 — 2021
B.S.A. College of Engineering and Technology, Mathura
Bachelor of Technology - BTech
2021 — 2024
Saraswati Inter College Hathras (UP Board)
Intermediate
Saraswati Inter College Hathras (UP Board)
High School
RBS POLYTECHNIC BICHPURI AGRA (BTE University)
Polytechnic Diploma
2014 — 2017

Contact information

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Work email
•••••@c-zentrix.com
Personal email
•••••@•••••.com
Direct dial
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Current company

C-Zentrix

Software Development · 176 employees · Founded 2002 · Gurgaon, India

C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa. It is continuously innovating and providing AI powered solutions for contact centers. C-Zentrix is specialist in Customer Experience and has experience in managing large contact centers, nationwide deployments, and integrations with numerous 3rd party solutions. We understand the need of customers and their distinct workflow. C-Zentrix has been a pioneer in crafting one of the most innovative products, a contact center in a box solution way back in 2005. Post that there has been no looking back. It offers voice, video, and digital solutions like WhatsApp, social, email, and service and lead CRM. The omnichannel solution is an all-in-one customer experience solution that has a state-of-art design and seamless integration with all available communication channels. The contact center solution comes with Drag & Drop Interactive Voice Response (IVR), Skill Based Routing, Predictive Dialing, Inbound/Outbound Call Routing, IPBX, Voice & Screen Loggers, Helpdesk CRM, Live Chat, Email management, Missed Call, and Call Blast. C-Zentrix has more than 1500+ clients and is spread across different continents with a unique focus on growth markets. C-Zentrix is aggressively bringing AI into the contact center. These solutions are providing huge cost savings and actionable insights to customers. Noteworthy are Voicebots and chatbots, Real time Assistant (Agent assist, Supervisor assist), Post call analytics, Sentiment Analysis and Summarizer. We feel that the customer experience needs to be enriched and we are constantly innovating it and making it affordable.

c-zentrix.com

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About Gaurav Jain

Experience

Software Developer

Education

J.P.G.D DEGREE COLLEGE CHANDAPA, HATHRAS (DBRAU University)

B.S.A. College of Engineering and Technology, Mathura

Saraswati Inter College Hathras (UP Board)

Saraswati Inter College Hathras (UP Board)

RBS POLYTECHNIC BICHPURI AGRA (BTE University)

Find verified contacts for anyone on LinkedIn