Gaurav Jain

About Gaurav Jain

Spearheaded the development and scaling of SRE teams within diverse organizations, delivering secure, observable, and resilient services.Owned project planning processes, establishing clear milestones and driving team alignment for successful project execution.Defined clear and measurable Objective Key Results (OKRs) with quantifiable Key Performance Indicators (KPIs) to track progress on critical projects and initiatives.Championed the implementation of data-driven SRE practices through meticulous SLO/SLI definition and collaborative development of robust incident response procedures.Employed automation strategies to proactively identify and address potential platform issues, minimizing downtime and maximizing uptime. Leveraged FinOps principles like right-sizing, reserved instances, and auto-scaling, to optimize cloud spend, achieving cost reduction while exceeding performance and reliability SLAs.Forged strong relationships with senior leadership, collaborating effectively to ensure project alignment and success. Communicated project progress, technical reports, and updates to stakeholders at all levels, driving informed decision-making and achieving key business objectives.Conducted in-depth requirements gathering with Business Analysts, utilizing active listening and questioning techniques to capture key stakeholder needs. Partnered with PMO to refine and prioritize requirements, ensuring effective resource allocation and timely project delivery.Built a robust on-call rotation system for the team, ensuring 24/7 coverage during IST and CST hours. Streamlined incident and user ticket response procedures, improving uptime and user satisfaction.Implemented a comprehensive monitoring solution using PagerDuty and CloudWatch Alarms for critical applications. This enhanced monitoring facilitated the detection and resolution of incidents specific to our unique environment, ensuring service stability and performance.Build a collaborative and performance-driven team, through active mentorship and fostering a shared commitment to excellence.Utilized my in-depth knowledge of emerging SRE trends and technologies, for the evaluation and implementation of innovative solutions; keeping our team agile and competitive in a rapidly evolving landscape.Collaborating cross-functionally with DevOps, Product, Security, and other teams; to deliver seamless, observable and secure services.Implement data-driven feedback loops to continuously monitor and improve system performance, ensuring sustained efficiency & effectiveness and to reduce infrastructure costs.

Experience

1. Devops Manager

   高盛

   Nov 2021 — Present · Dallas, TX, US

   Spearheaded the development and scaling of SRE teams within diverse organizations, delivering secure, observable, and resilient services.Owned project planning processes, establishing clear milestones and driving team alignment for successful project execution.Defined clear and measurable Objective Key Results (OKRs) with quantifiable Key Performance Indicators (KPIs) to track progress on critical projects and initiatives.Championed the implementation of data-driven SRE practices through meticulous SLO/SLI definition and collaborative development of robust incident response procedures.Employed automation strategies to proactively identify and address potential platform issues, minimizing downtime and maximizing uptime. Leveraged FinOps principles like right-sizing, reserved instances, and auto-scaling, to optimize cloud spend, achieving cost reduction while exceeding performance and reliability SLAs.Forged strong relationships with senior leadership, collaborating effectively to ensure project alignment and success. Communicated project progress, technical reports, and updates to stakeholders at all levels, driving informed decision-making and achieving key business objectives.Conducted in-depth requirements gathering with Business Analysts, utilizing active listening and questioning techniques to capture key stakeholder needs. Partnered with PMO to refine and prioritize requirements, ensuring effective resource allocation and timely project delivery.Built a robust on-call rotation system for the team, ensuring 24/7 coverage during IST and CST hours. Streamlined incident and user ticket response procedures, improving uptime and user satisfaction.Implemented a comprehensive monitoring solution using PagerDuty and CloudWatch Alarms for critical applications. This enhanced monitoring facilitated the detection and resolution of incidents specific to our unique environment, ensuring service stability and performance.

Education

• UIET, Kanpur

  Bachelor of Technology - BTech, B.Tech. ( Comp Sci. & Eng.)

  1999 — 2003