Gaurav Jadhav

About Gaurav Jadhav

8+ years of experience in Q2C Strong exposure and experience to deal with cross functional tasks. Able to set up priorities and take quick decisions and apply them to meet the deadline. Personal skills include client-oriented and decision-making skills. Discipline, sincerity, honesty, sound judgement, positive approach, ability to cope with change and dedication are the qualities and continuously striving for improvement. Proficient in identifying areas of improvements, performing research and providing recommendations. Technology enables & collaborate in system implementation or simplification and assist with UAT as needed.

Experience

1. Q2c and Renewal Specialist

   Qlik

   Sep 2022 — Present · IN

   I am responsible to provide quotation & process / turn it into valid sales order in the system. Monitor cycle of opportunity or lead from generation to final invoice. Deliver quotation for order leads/ inquiry. Determine weekly revenue forecast and perform revenue recognition. Credit check & provide eligibility of discount, credit facility, vouchers. Raise credit for surrender service or product. Handle activities like ServiceNow request, Update pricing book, request for approval & maintain. Creation or updating of New customer or existing customer. Serve as a trusted advisor to field sales on pricing, product configuration, and business terms to drive deal closure. Provide feedback & coaching to agents for errors identified during Quality checks. Resolve customer as well as internal team’s query. Provisioning licenses & update Entitlement portal. Perform audit to measure accuracy identifying errors and closure of transaction in specified timelines. Act as the primary analytical contact. Collaborate in system implementation or simplification and assist with UAT as needed.

Education

• Brihan Maharashtra College Of Commerce

  Bachelor of Commerce - BCom

  2012 — 2015