Gaurav Dutta
Deputy Manager @Kotak Mahindra Bank
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WORK HISTORY
Deputy Manager @Kotak Mahindra Bank
Kanpur, IN
Looking after Retail Assets customer service (Home Loan, Loan against property, Business Loans, Personal loans, Overdraft) for whole Uttar Pradesh region.• Ensuring customer delight and consistent service experience, including timely resolution of customer queries/issues.• Providing quality communication and customer servicing within laid down productivity and service benchmarks.•Addressing all Service Request /Complaints and ensuring all requests/complaints are closed within TAT.
EDUCATION
PSIT Kanpur (Pranveer Singh Institute of Technology)
Master of Business Administration - MBA
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Commerce - BCom
ABOUT GAURAV DUTTA
Deputy Manager at Kotak Mahindra Bank Limited | Ex- HDFC Ltd |
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