Gaurav Chauhan
Account Manager @ZUZU Hospitality
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WORK HISTORY
Account Manager @ZUZU Hospitality
SG
Growth-focused business professional leading multi-country operations across India, Nepal, Sri Lanka & Indonesia, with a strong emphasis on client success, operational efficiency, and sustainable revenue expansion. Experienced in handling strategic enterprise portfolios, supply network while guiding teams to deliver measurable performance outcomes and long-term business value.Recognized for cultivating senior stakeholder relationships, managing partner portfolio and translating data into actionable insights through structured business reviews and strategic planning discussions. Committed to driving revenue growth, continuous enablement programs, and feedback-driven improvements. Maintaining partner engagement through various communication channels such as emails, messages and in person meetings for business growth.Designed structured retention and risk-mitigation frameworks to strengthen partnerships, enhance service reliability, and minimize attrition.Collaborates seamlessly with cross-functional teams including Sales, Product, Technology, Pricing, Operations, and Finance to deliver integrated solutions that enhance client experience and business impact. Adept at managing diverse, hybrid teams and fostering a performance-oriented culture built on ownership, agility, and collaboration.
EDUCATION
NIOS AG
High School Diploma
Ahmedabad Limited
Bachelor of Arts
Sabarmati University
Bachelor of Arts - BA, Art/Art Studies, General
ABOUT GAURAV CHAUHAN
Experience Profile : An accomplished professional with over 7+ years of experience in Revenue Management and Channel Distribution, Hotel Reservations, Sales and Marketing, Online Travel Agent Management, Hotel Operations, Business Development with well-known organizations.Core Competencies Evolved :Abilities in harmoniously managing tasks with a talent for revenue management, sales, and marketing operations in line with industry best practices. Notable Career Highlights :Holds the distinction of managing multiple tasks. A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, and promoting products for business excellence.The Focus :A globally focused, learned, and aware professional who now wishes to apply the above qualifications and work experience with Online Travel Agents (OTA’s) and renowned Indian Travel Agencies.Areas of Exposure :Revenue Management / Sales and Marketing-Oversee revenue management and channel distribution strategy of the hotel-Online Travel Agent Management (OTA’s)-Handling the marketing and sales operations for achieving increased growth & profitability-Identifying and networking with prospective clients, generating business from existing accounts, and achieving profitability and increased sales growth-Managing business through online travel agents, interacting with the team to achieve and exceed the assigned target-Also well awareness in Social Media Optimization.AREAS OF EXPERTISE*Professional Skills- Hotel Revenue Management- Hotel Operations- Business Development- Sales and marketing- Channel Distribution - Hotel Reservations- Client Retention- Competitor Analysis- Social Media Optimization*Business Skills- Relationship Management- Communication- Team Management- Corporate Management*Management Skills- Excellence in Analysis and Problem Solving- Sound judgement and Decision Making Skills- Strong Influencing Skills
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