Gaurav Arora
Experience as a Service I SaaS I Cross Channel Analytics I CX
- Role
- Account Director - Bfsi Vertical at Genesys
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Account Director - Bfsi Vertical
Feb 2024 — Present · Mumbai, IN
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDBM
2005 — 2007
Kendriya Vidyalaya
B.Com, Commerce
1996 — 1999
Kendriya Vidyalaya
HSC
Skills
- Pre-Sales
- Voip
- Channel Partners
- Sales
- Avaya
- Acd
- Customer Experience
- Leadership
- Genesys
- Cti
- Networking
- Crm
- Saas
- Enterprise Software
- Sip
- Professional Services
- Unified Communications
- Call Center
- Solution Selling
- Voice Over Ip (Voip)
- Contact Centers
- Telecommunications
- Telephony
- Ivr
- Cloud Computing
- Team Building
- Call Centers
- Managed Services
- Key Account Development
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