Gaurav Apte

About Gaurav Apte

Currently working as Account Manager and primarily managing the Shell Account along with a few other. I have an experience in Agile methodologies with good exposure of handling multiple IT projects in different domains in a client facing role.CORE QUALIFICATION• Business Analyst/Scrum Master/Account Manager with over 2.5 years of proven success in delivering IT projects, complemented by CBAB training.• Requirement Gathering, scope analysis, documentation and supporting the team in SDLC.• Good exposure of handling tools such as Jira,Confluence,Trello,Balsamiq,EdrawMax and Microsoft Office for Project documentation and Execution.• Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, review, and retrospective meetings, fostering a culture of transparency and collaboration.• Acted as a servant leader, removing impediments and facilitating discussions to drive timely resolution of issues during sprints• Consistently contributed to the Project Management team as by actively participating in the development of strategies and roadmaps tailored for clients along with Product Owner.• Collaborated closely with product owners to prioritize backlog items and ensure alignment with project goals and customer needs• Strong experience in preparing, reviewing and modifying documents like Business Requirement Documents (BRD), User Stories, PRD and many more.• Strong Interpersonal skills in stakeholder conflict resolution and negotiation to handle change request.• Strong background of engaging with internal and external stakeholders, helping team understand and identifying requirements. Proven ability to optimize processes and enhance operational efficiency by collaborating with stakeholders, and building client relationships.Believer of continuous improvement, I am committed to identifying and implementing process enhancements that optimize operational efficiency/ effectiveness and make a product / service user friendly.As a primary interface, I engage proactively with stakeholders to understand their needs, address concerns, and ensure seamless communication for effective account management and conflict resolution along with working on new opportunities and supporting the objective of our clients.

Experience

1. Account Manager

   Rapid Circle

   Mar 2024 — Present · IN

   As an Account Manager at Rapid Circle, I specialize in translating complex client needs into transformative Microsoft-based solutions that drive their business growth. Using a partnership-first approach, I collaborate with enterprise clients to ensure tailored, innovative outcomes aligned with their strategic objectives.​I thrive on building robust relationships with key stakeholders,anticipating their challenges, ensuring clear communication, and proactively advocating for both client and organizational success. My role extends beyond account oversight: I foster a positive, high-performing team culture and serve as a trusted advisor throughout the full project lifecycle.​I also work in contract negotiation and management ensures that engagements are set up for mutual value, operational excellence, and long-term growth. Whether leading digital transformation initiatives, orchestrating SAFe transformations, or guiding project handovers, I deliver results through accountability, adaptability, and a commitment to service quality.

Education

• Indsearch College

  Master of Business Studies, Marketing/Marketing Management, General

• Modern College

  BCS, Computer Science

• Indsearch college

  POST GRADUATE DIPLOMA BUSINESS MANAGEMENT, Marketing

Skills

• Research
• Hotels
• Microsoft Word
• Pranic Healing
• Microsoft Excel
• Powerpoint
• Marketing
• Consulting
• Management
• Arhatic Yoga
• Time Management
• Business Analysis
• Market Research
• Microsoft Office
• Sales
• Team Management
• Business Strategy
• Business Development
• Strategy
• Training
• New Business Development
• Leadership
• Business Planning
• Marketing Strategy
• Strategic Planning
• Negotiation
• Customer Relationship Management (Crm)
• Meditation
• Customer Service