Gaurav Agrawal

Vice President Business Solutions

Role
Vice President, Business Solutions at Standard Chartered
Location
Chennai, TN, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Gaurav Agrawal

A dynamic result oriented professional with 24 years of rich experience in the areas…

Experience

  1. Vice President, Business Solutions

    Standard Chartered

    Jan 2023 — Present · Chennai, IN

Education

  • University of Calcutta

    Bachelor of Science (B.Sc.), Physics, Chemistry , Mathematics

    1987 — 1988

  • Institute of Hotel Management Catering Technology and Applied Nutrition

    Diploma in Hotel Management

    1989 — 1992

Skills

  • Operational Excellence
  • Leadership
  • Credit Cards
  • Resource Optimization
  • Transition Management
  • Credit
  • Bpo Operations
  • Customer Service
  • Process Automation
  • Service Level Management
  • Quality Assurance
  • Bpo
  • Credit Risk
  • Credit Analysis
  • Process Improvement
  • Customer Relationship Management (Crm)
  • Business Process
  • Business Process Improvement
  • Six Sigma
  • Performance Management
  • Financial Services
  • Crm
  • Global Regulatory Compliance
  • Manage Client Relationships
  • Process
  • Service Delivery
  • Client Relation
  • Business Analysis
  • Vendor Management
  • Banking
  • Risk Management
  • Team Management
  • Management
  • Strategy
  • Escalations Management
  • Operations Management
  • Certified Green Belt
  • Service Delivery Management
  • Outsourcing
  • Mis

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