Gaurav Aggarwal
Product Managment | Patient Strategy & Services | Patient Analytics | Omnichannel Engagement | ZS
- Role
- Consultant at ZS
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Gaurav Aggarwal
I am 7+ years experienced consultant and product leader with a proven track record of delivering large-scale healthcare and patient services technology programs. I lead cross-functional US and India teams of 15+ members to drive true end-to-end program delivery from business development, requirements gathering, and solution design to implementation, testing, deployment, and hypercare. My experience includes orchestrating complex patient master data management initiatives and collaborating closely with specialty pharmacies, hub partners, marketing sources, distribution partners, and customer support teams.I am currently focused on building next-generation Patient CRM platforms for leading US pharmaceutical clients, integrating intelligent and empathetic capabilities for Case Managers, Field Reimbursement Managers, and Nurse Educators. My responsibilities span backlog ownership, sprint planning, release management, and ensuring each capability delivers measurable business value and enhances the overall patient experience.I have also designed enterprise data strategies and solution architectures enabling advanced analytics, data warehousing, tokenization/anonymization, and IVR-based customer support across multiple pharmaceutical clients.In my current role, I manage multiple strategic accounts generating over $3M annually while driving digital innovation and meaningful impact across patient access and engagement services. I also hold a valid B1/B2 visa, enabling seamless collaboration with US stakeholders and on-site leadership when needed.
Experience
Consultant
Jul 2023 — Present · Gurugram, IN
Education
Jaypee Institute Of Information Technology
Bachelor of Technology - BTech, Computer Science
2014 — 2018
Skills
- Event Management
- Php
- Cascading Style Sheets (Css)
- C
- Hive
- C++
- Pl/Sql
- Machine Learning
- Android Development
- Microsoft Powerpoint
- Management
- Teamwork
- Data Visualization
- Microsoft Office
- Public Speaking
- Microsoft Excel
- Java
- Microsoft Word
- Django
- Data Warehousing
- Python
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