Gaurav Agarwal
Senior Associate - Corporate Operations at Mercer Mettl
- Role
- Senior Associate - Corporate Operations at Mettl
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gaurav Agarwal
Dynamic business leader with 4+ years of proven success in sales, client relationship…
Experience
Senior Associate - Corporate Operations
May 2022 — Present · Gurugram, IN
Ensure customer onboarding, adoption, and satisfaction to drive long-term retention- Collaborate with internal teams to ensure seamless execution and successful closure of the deal- Resolved client issues via phone and email by independently making decisions and arbitrating complex cases with minimal supervision- Compile data, insights, and recommendations to support monthly/quarterly business reviews- Act as the bridge between customers and internal teams to ensure prompt resolution of concerns- Track product usage and user engagement to identify areas where customers might need extra support or training.
Education
SHRI RAMSWAROOP MEMORIAL UNIVERSITY
Bachelor's degree
2013 — 2018
FATIMA SENIOR SECONDARY SCHOOL, GONDA
HSC
2012 — 2013
FATIMA SENIOR SECONDARY SCHOOL, GONDA
SSC
2010 — 2011
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