Gaurav
Immediate Joiner | Software Engineer @Inputzero | Google, AWS, Azure & Oracle Certified
- Role
- Software Engineer at Input Zero Technologies
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Gaurav
Dynamic IT Professional with nearly 4 years of experience specializing in ServiceNow ITSM and ITOM solutions, currently supporting the Adani account at InputZero Technologies Pvt. Ltd. Proficient in managing end-to-end ServiceNow implementations across Incident, Problem, Change Management, CMDB, Discovery, Event Management, and Integration Hub, with a focus on process automation, cloud integration, and service delivery excellence. Successfully developed automation solutions that reduced incident resolution time by 35% and maintained 99.99% system uptime through proactive monitoring and remediation. Recognized by Kyndryl Senior Leadership as a Global Cloud Practice Superstar for leading ServiceNow and cloud infrastructure automation initiatives, improving operational efficiency by 30% while mentoring a team of 12 administrators. Adept at aligning ServiceNow ITSM/ITOM and cloud capabilities with enterprise objectives, delivering scalable solutions that optimize IT operations and drive continuous improvement in large-scale environments.
Experience
Software Engineer
Feb 2025 — Present · Noida, IN
Education
Lions Public School
CBSE 10th
2015 — 2016
Keshav Mahavidyalaya
Bachelor's degree
2018 — 2021
Lions Public School
CBSE 12th
2017 — 2018
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