Gaurang Parekh
Account Manager | Enterprise Sales | Customer Success Leader
- Role
- Customer Success Executive at ServiceNow
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Gaurang Parekh
With 23 years of experience in IT, including 6 years at Microsoft, I drive enterprise transformation, sales growth, and value realization for large enterprise customers. Recognized for effectively balancing hunting new opportunities and farming strategic accounts, I accelerate solution adoption, customer success, and measurable business outcomes. Co-led and secured $620M in multi-year Enterprise Agreement and Azure commitments (500K users), including Asia’s largest Copilot 51K and Power Platform 10K deployments. Known for leadership agility, data driven sales execution, and the ability to orchestrate cross-functional collaboration that strengthens customer relationships, drives renewals, and delivers sustained value across complex enterprise environments.
Experience
Customer Success Executive
Jan 2026 — Present · Mumbai, IN
An accomplished digital transformation leader advising customers on strategy, governance, value management and program execution to enable the customer to achieve desired business outcomes. The accountable leader and primary point of contact, liaising with the customer leadership team and acting as a trusted advisor for our Impact Guided and Total Customers.
Education
V.P. & R.P.T.P. Science College
Bachelor of Science (B.Sc.), Chemistry
1995 — 1999
Nirma Institute of Technology
Master of Computer Applications (MCA)
1999 — 2002
Skills
- Pre-Sales
- Xml
- Requirements Analysis
- Software Project Management
- Jquery
- Visual Studio Team System
- Sdlc
- Sql Server Integration Services (Ssis)
- Lotus Domino Administration
- Data Analysis
- Sharepoint
- Project Delivery
- Javascript
- Xhtml
- Ssas
- Team Studio
- Json
- Css
- Agile Methodologies
- Sql
- Resource Management
- Ms Project
- Project Planning
- Migration Projects
- Business Intelligence Projects
- Program Delivery Management
- Lotus Enterprise Integrator (Lei)
- Lotus Domino
- Project Management
- Web Services
- Ajax
- Lotus Notes
- Project Coordination
- Software Development Life Cycle (Sdlc)
- Xpages
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