Gaurav Agrawal

Engineering Leader | Data driven decision maker | Oversee and Optimize reliability and performance at massive scale

Role: Engineering Leader at Amazon
Location: Bengaluru, IN
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Gaurav Agrawal

Experienced Engineering Leader with over 14 years of expertise in improving…

Experience

Engineering Leader
Amazon
Dec 2019 — Present · Bengaluru, IN
Led the 2-year product strategy for \"LogSense,\" a log analytics product that significantly improved infrastructure availability from 99.99%(2 9\'s) to 9\'s). This transformation enhanced the organization\'s infrastructure resilience and reliability, setting a new standard for operational excellence.Spearheaded the development and launch of a flagship product suite, the \"Self-Healing System,\" which revolutionized infrastructure reliability and efficiency. This system achieved reduced MTTR by 90%, drastically improving incident response times, reduced MTBF by 30%, enhancing overall infrastructure stability and delivered an annual cost saving of $1 million by mitigating the financial impact of infrastructure outages. These benefits were driven by auto-triaging and remediating the most frequent outliers, combined with automated alerting and diagnostic capabilities.Enabled near real-time telemetry strategy and business intelligence insights using gRPC, facilitating quicker problem detection within minutes from hours, decision-making, and resource allocation. This innovation improved operational efficiency and supported strategic planning with timely data-driven insights. To highlight the scale, this application infrastructure processes 4.5 GB of data per second.

Skills

Tools: Cisco Spectrum Expert
Wlan
Network Design
Security
Tools: Omnipeek and Wireshark
Telecommunications
Tools: Airmagnet Survey Pro
Wireless Networking
Cisco Systems Products
Networking
Ip
C++
Cisco Wcs
Switches
Cisco Technologies
Rf
Network Security
Rtls
Ips
Cisco Wireless
Wireless Lan
Routing Protocols
Tcp/Ip
Ccna
Ixia
Lan Switching
C
Troubleshooting Wlan
Wireless Technologies
Wireless Lan Security
Routing
Wireless

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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