Gary S.
Digital Product Owner @BMO
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WORK HISTORY
Digital Product Owner @BMO
Proud to support the design and delivery of digital experiences that put the customer first. From strategy to execution, I help translate insights into seamless, high-impact digital journeys across platforms—mobile, desktop, and beyond- Customer-First Approach: Use data and feedback to define digital experiences, ensuring solutions meet real user needs- Agile & Cross-Functional Collaboration: Lead self-managed agile & waterfall teams and partner with Product, Tech, and Business stakeholders to deliver impactful digital products- End-to-End Product Ownership: Define vision, write user stories, and oversee execution—from ideation to deployment—across web, mobile, and tablet platforms- Change & Performance Management: Design change initiatives, track KPIs, and optimize processes to enhance customer experience- Industry Expertise: Deep knowledge of financial services digital ecosystems, UX/UI best practices, and usability testing.
EDUCATION
HSBC
Introduction to Credit & Risk Commercial Banking - Qualitative Analysis - The Risk Funnel
University of Toronto
Dual Majors: Economics & History
Harvard Business School Online
Harvard Certificate in Leadership Excellence
CIBC
Retail Mortgages Underwriting
ABOUT GARY S.
I am a passionate digital and product leader as it makes up the foundation of my 15 year banking career.I have experience leading a team of analysts to business case, scope and develop digital projects with emphasis on Agile project management methodology.In recognition of the above, I have graciously been recognized with the 2015 Scotiabank Best of the Best Top Individual award and the 2018 HSBC Quarterly Team Award.
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