Gary Pinkerman

About Gary Pinkerman

Training and development leader with past experience as a retail center manager and field trainer, currently specializing in the development and implementation of the FedEx Office learning management system, project management of the FedEx Office company-wide Climate Survey (employee engagement survey), and effective course rollouts for traditional instructor-led training, web-based training and webinars. Additional support also provided for travel logistics focused on cost-savings and participant experience, web-page design using Microsoft Sharepoint, and project management for a variety of L&D-related projects.Specialties: Project management, learning management system implementation, travel logistics, event management, instructor-led training

Experience

1. Sr Manager, Operational Effectiveness

   FedEx Office

   Jun 2014 — Present · Plano, TX, US

Education

• Western Michigan University

  Bachelor of Science (B.S.), Consumer Studies

  1993 — 1998

Skills

• Management
• Team Building
• Adobe Acrobat
• Strategic Partnerships
• Organizational Development
• Talent Management
• Learning Management
• E-Learning
• Quality
• Customer Satisfaction
• Training
• Sharepoint
• Training Delivery
• Quality Driven Management
• Learning Management Systems
• Onboarding
• Instructor-Led Training
• Leadership
• Quickbase
• Change Management
• Employee Relations
• Strategic Planning
• Staff Development
• Business Strategy
• Captivate
• Leadership Development
• Business Process Improvement
• Human Resources
• Needs Analysis
• Digital Printing
• Training Facilitation
• Project Management
• Performance Management
• Employee Training
• Workshop Facilitation
• Event Management
• Instructional Design
• Employee Engagement
• Blended Learning