Gary Peña
Technology Advisor @Dragonfly Strategists
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WORK HISTORY
Technology Advisor @Dragonfly Strategists
Vancouver, BC, CA
Hyatt CRS Migration - Created and implemented reservation scripts and testing with Opera Cloud for Hyatt franchise branded resort hotels in Latin America and Europe with Vertical Booking (OHIP) and Synxis (OXI) CRS systems.Blueberry Hotel Group NYC Opera V5 Migration to Opera Cloud - Migrated 8 Blueberry Hotels in NYC to Opera Cloud including Opera Reports & Analytics (R&A)
EDUCATION
Ryerson University
BAA, Hospitality and Tourism, Hospitality and Tourism
SKILLS
ABOUT GARY PEÑA
Accomplished Tech & Hospitality Industry Professional with extensive experience in a wide cross section of these industries. Excellent communication, analytical, and organizational skills. Proven record of process planning / implementation, team development, project and IT management. Success in procedure devolpment, budget management, and efficiency control. Strong interpersonal skills with ability to build consesnus and results oriented teams. A respected leader with excellent presentation, training and organizational skills, Excellent focus on customer service. CORE COMPETENCIESOpera PMS, S&C, OWS, OXIVISION, INTERFACESNetwork Administration Database ManagementBudget ManagementExcellent Interpersonal Skills Process & ProceduresTraining & DevelopmentStrong Organizational SkillsSpecialties: accounting software, active directory, closing, computer hardware, contract management, customer service, database administration, email, front office, human resources, it management, microcomputers, microsoft office, microsoft windows negotiation, networking, novell network, payroll processing, pos, sales, scheduling, staff management, switches, technical training, telephone skills,
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