Gary Grant

About Gary Grant

As Senior Director of Learning & Development, I am passionate about building high-performing, future-ready organizations by empowering people with the knowledge, skills, and mindset to thrive. With over a decade of experience leading enterprise-wide L&D strategy, I partner with senior leadership to align talent development with business goals—driving measurable impact on performance, engagement, and retention.I specialize in designing scalable learning ecosystems, launching leadership development programs, and embedding a culture of continuous learning. From digital transformation initiatives to workplace culture-focused capability building, I’ve led global teams in creating innovative, data-driven solutions that elevate both individual growth and organizational agility.Some of my career achievements are mentioned below: Minimized new hire onboarding seat time by 28%, streamlining program from 7 weeks to 5 weeks. Increased training effectiveness by 15%, elevating average assessment scores from 75% to 88%. Enhanced operational efficiency by introducing cohort hiring, integrating eLearning and instructor-led training into the LMS, and establishing recurring training workstream meetings with leadership. Successfully delivered 20+ new hire programs and facilitated 35+ training events across aligned business units. Let’s connect if you’re passionate about unlocking potential, enabling change, and driving business impact through learning. Please feel free to contact me at g•••••••@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Senior Director, Enterprise Product Training

   TIAA

   Aug 2024 — Present · Charlotte, NC, US

   In this role, I oversee content updates and maintain quality standards for new hire training courses across multiple business units, ensuring each program delivers real impact from day one. I\'m passionate about creating enterprise-wide learning and development strategies that not only build product knowledge but also drive regulatory compliance and align with broader business goals. I enjoy designing and delivering scalable L&D programs that grow with the organization. Partnering closely with HR and business leaders, I take a proactive approach to identifying training needs and implementing targeted learning solutions that support both individual and organizational success.Prominent Accomplishments: Drove continuous learning and performance excellence in close collaboration with national distribution, enablement, call center, and sales teams. Cultivated a culture of continuous improvement and leadership development across all levels. Advised on design and rollout of functional, compliance, and relationship management training. Optimized learner engagement and knowledge retention by applying modern instructional design, AI tools, gamification, and digital platforms.

Education

• Kingsborough Community College

  Associate of Applied Science, Business Administration and Management, General

• College for Financial Planning

  Chartered Mutual Fund Counselor

  2003

• Life Office Management Association (LOMA)

  Associate, Annuity Products & Administration

  2002

• San Diego State University

  M.A., Education/Educational Technology

  2006 — 2010

• University of Phoenix

  Bachelor's Degree, Business Information Systems

  1998 — 2001

Skills

• Learning Management Systems
• Addie
• Technical Training
• Dreamweaver
• Technical Writing
• Financial Services
• Performance Consulting
• Lectora
• Needs Analysis
• Microsoft Office
• Instructor-Led Training
• Simulation Design
• Captivate
• Instructional Technology
• Distance Learning
• Blended Learning
• Learning Management
• Program Management
• Articulate Storyline
• Sharepoint
• Training Delivery
• Performance Improvement
• Professional Experience
• Certified Performance Technologist
• Snagit
• Visio
• E-Learning
• Simulations
• Instructional Design