Gary Gersten
CX Transformation | AI & Automation in BPO & Contact Centers | Vendor Management & Cross Functional Operations | HVAC & Financial Services
- Role
- Del-air Heating, Air Conditioning, Plumbing and Electrical at Del-Air Heating, Air Conditioning, Plumbing And Electrical
- Location
- Sanford, FL, US
- LinkedIn followers
- 500 followers
About Gary Gersten
I build and scale customer experience organizations that drive measurable growth…
Experience
Del-air Heating, Air Conditioning, Plumbing and Electrical
Del-Air Heating, Air Conditioning, Plumbing And Electrical
Present
Education
The College of New Jersey
B.S., Business Management, Marketing
Monmouth University
M.B.A., Management
Skills
- Sales Operations
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- New Business Development
- Interviews
- Mortgage Banking
- Operations Management
- Banking
- Strategic Planning
- Employee Relations
- Process Improvement
- Strategy
- 401k
- Performance Management
- Financial Services
- Crm
- Call Center
- Credit Cards
- Sales
- Manage Client Relationships
- Human Resources
- Vendor Management
- Team Building
- Management
- Coaching
- Pensions
- Leadership
- Sales Management
- Call Centers
- Healthcare
- Business Development
- Contact Centers
- Client Services
- Business Process Improvement
- Workforce Management
- Bpo
- Time Management
- Budgeting
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