Gary Brunsman
Consultant, Restaurant Technology @Andy's Frozen Custard
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WORK HISTORY
Consultant, Restaurant Technology @Andy's Frozen Custard
Louisville, KY, US
Working with a cross functional team tasked with development of initiatives for the store of the future design with a primary focus on reducing friction and enhancing the customer experience technology resulting increased sales and customer satisfaction. Ecommerce Implementation & Operations Support / Store of the Future Initiatives / Define Technology Standards for the Store Systems / NSO Technology Vendor Management
EDUCATION
University of Louisville
Bachelor of Science (B.S.), Police Administration
Eastern Kentucky University
KY Law Enforcement Training Academy, Law Enforcement
ABOUT GARY BRUNSMAN
Experienced Restaurant Technology Leader accomplished at implementing innovative technology solutions to increase sales, creating profitable internal support groups, and reducing operating costs. Highly skilled at improving processes to enhance the customer experience by collaborating with cross-functional teams. Passionate about motivating and coaching teams to utilize technology to influence customer buying patterns to exceed expected results. Leadership | Strategic | Customer Focus | Planning | Process Improvement | Results Oriented | CoachingEcommerce | Point of Sale Systems | Enterprise Systems | Back Office Systems | Call Center SupportCustomer Service Support | Change Management | Operations Management | Delivery SystemsProgram Management | System Implementation | Field Service | Problem Solving | TrainingServiceNow | JIRA | Heat | ACD | Micros | Xpient | Aloha POS SystemsMicrosoft Office | Outlook | SharePoint | Dynamics | Access
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