Gary Baker

About Gary Baker

Here\'s what I\'m seeing happen across professional services right now.Industry EBITDA hit 9.8% last year, down from 15.4% the year before. That\'s a 36% decline. Firms are eliminating junior roles as AI commoditizes that work. Clients want products with fixed pricing, not hourly consulting. And 95% of AI pilots never make it to production.Not because the AI doesn\'t work. Because nobody is coordinating the transformation from strategy through execution.Mid-tier firms are getting hit hardest. They\'re too complex for point solutions but too small for McKinsey. The Big 4 show up with frameworks built for enterprises and leave behind a strategy deck that doesn\'t fit. Two-thirds of organizations are still stuck in pilot mode, and smaller firms are disproportionately trapped there.I\'ve been seeing this pattern for 30 years. I turned a website request into a $30M enterprise transformation for Hertz in the late \'90s, years before their widely-publicized technology failure. Scaled services that became IBM iX. Worked across Disney, IBM, three technology startups. Different industries, different decades, same problem every time: companies know they need to transform, but nobody is orchestrating the whole system.I\'m a Transformation Orchestrator in the AI era.Not a consultant who hands you a strategy deck. Not an interim exec who sits in a chair for six months. I work with professional services CEOs running $10M to $500M firms and orchestrate their services-to-product transformation.It starts by extracting decision architecture. Not your processes, but the judgment your senior people carry in their heads. How they actually decide, not just what steps they follow. That becomes intellectual property you will embed in a product, scale across clients, and own permanently. Most CEOs I talk to have never seen their own decision architecture written down. That first look changes the entire conversation.From there I coordinate everything with your team. Product design, execution, operations, sales. All the pieces that usually break down because nobody\'s managing the whole system. By the end, you have a product generating revenue, your experts handling two to three times more clients, improved margins, and a team that can run it with AI. That\'s the point.If you\'re a professional services CEO and the services model is breaking but you can\'t figure out how to transform without blowing up what still works, let\'s have a conversation. I\'ll show you where it\'s actually breaking and what your decision architecture looks like. Takes 45 minutes.

Experience

1. Founder

   Stratagent.Ai

   Jan 2023 — Present · Santa Barbara, CA, US

   Building the Agentic Enterprise Operating System for Mid-Market CEOs at the intersection of executive strategy, organizational design, and agentic AI operations.Most CEOs bought AI tools but lack the operating model to scale them. Stratagent helps leaders operationalize the agentic enterprise by redesigning workflows, governance, decision rights, and the human–agent operating model.We provide clarity, structure, and execution support so mid-market CEOs can move from experiments to a functioning agentic organization in 90 days.Key work: • Developed the first integrated framework for agentic enterprise transformation • Created category-defining methodology bridging strategy, org design, and AI operations • Helping mid-market CEOs move from pilot purgatory to enterprise-wide agentic operationsSkills: Executive Strategy · Organizational Design · Agentic AI · Agentic Enterprise · Digital Transformation · Strategic Planning · Management Consulting

Education

• Cabrillo College

  A.A., Business, English

  1978

• UCLA

  Bachelor of Arts (B.A.), Motion Picture/Television

  1980

Skills

• Mobile Applications
• Analytics
• Business Strategy
• Start-Ups
• Project Management
• Marketing
• Metrics Definition
• Sem
• Leadership
• Business Startup
• Performance Metrics
• Digital Strategy
• Television Directing
• Google Analytics
• Customer Driven Innovation
• Customer Relationship Management (Crm)
• Digital Media
• Online Marketing
• Consulting
• Lean Startup
• Video
• Business Analytics
• Facebook Marketing
• Product Management
• Financial Planning
• Web Analytics
• Executive Management
• Interaction Design
• Product Development
• Mobile Devices
• Content Management
• Web Applications
• Innovation Management
• Agile Methodologies
• Management
• Team Building
• Outcome Driven Innovation
• Strategic Partnerships
• Business Development
• Entertainment