Gary Sanders
Helping utilities improve business office operations and better serve their customers
- Role
- Utility Billing Consultant at Utility Information Pipeline
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Gary Sanders
With over four decades of experience in utility billing and local government software, I am a trusted consultant and speaker in this field. I help utilities and local governments improve their business office operations and better serve their customers by conducting comprehensive business reviews and providing actionable recommendations.I am a well-respected industry leader in utility billing best practices. I also share my insights and expertise through my website, https://utilityinformationpipeline.com/, where I publish a blog and provide resources on topics such as utility fees, best practices, customer service, meter reading, billing, and collections. My mission is to help utilities and local governments achieve operational efficiency, customer satisfaction, and financial sustainability.
Experience
Utility Billing Consultant
Apr 2022 — Present · Durham, NC, US
Well-respected industry leader in utility billing best practices focused on helping utilities improve business office operations and better serve their customers.
Education
East Carolina University
Computer Science, Accounting
1978 — 1982
Skills
- Business Process Improvement
- Process Improvement
- Leadership
- Business
- Utility Management Consulting
- Team Building
- Utility Billing Best Practices
- Change Management
- Management Consulting
- Software Development
- Consulting
- Business Reviews
- Microsoft Office
- Program Management
- Business Development
- Project Management
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