Gary Whiting

Beverage Operations Manager @The Peninsula Hotels

London, GB

As the Beverage Operations Manager at The Peninsula London, I played a key role in the pre-opening phase, developing and implementing a world-class beverage program in line with The Peninsula\'s renowned standards of excellence. I collaborated with several staffing agencies to recruit and train a skilled team, motivating them to deliver exceptional service and memorable experiences for our guests. This involved adhering to The Peninsula\'s high standards, which prioritise meticulous attention to detail, unparalleled quality, and a commitment to exceeding guest expectations. Additionally, I worked closely with the floor operations teams to bring to life the carefully curated concepts and agreements, ensuring that every aspect of our service reflected the luxury and sophistication synonymous with The Peninsula brand.