Gary White
Assistant Guest Experience Manager @The View From The Shard
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WORK HISTORY
Assistant Guest Experience Manager @The View From The Shard
Managed a team of 23 guest ambassadors and 5 London Expert tour guides at The View from The Shard, ensuring a 90.6% guest satisfaction score.• Oversaw front of house operations, including ticket handling and performance management, to maintain premium standards for guests and staff.• Led development projects for events like breakfast, wine tasting, and New Year\'s Eve parties, achieving third place in employee of the year and completing an IOSH course.
ABOUT GARY WHITE
With over a year of dedicated service at The View from The Shard, I\'ve honed my skills in…
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