Gary Walker
Interim Operations Director @Infotel UK Consulting
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WORK HISTORY
Interim Operations Director @Infotel UK Consulting
Fully remote delivering programme governance and hands-on project management. Oversight of delivery managers, multidisciplined teams and outsourced resources. Collaboration with Architects, Data, Scientists, Devops, and Test Teams.• Conducting programme & project governance and leadership of multi-disciplined teams across multiple clients globally.• Hands-on Project and Programme Management of high profile projects for key end clients (Nissan, CY/VM Bank)• Significant contribution to Business Strategy and Operating Model, and supporting business growth activities.
ABOUT GARY WALKER
Advanced Expertise in Systems implementation and Integration Project Management, Service Transition and Supplier Management o Subject matter expertise in Enterprise Resource Planning systems and resource management, data management (Enterprise Performance Analytics/Insights), enterprise-wide process optimisation o Establishes strong professional relationships to plan, mobilise, deliver, and close significant programmes of complex interrelated IT projects (Agile, Waterfall, APMM, PEBT, Scrum, Prince2, Kanban, Lean, ITIL, MSP o Proven experience in service transition with knowledge of transition methodologies, tools and templates o Supplier relationship management, software selection and evaluation through to contract award Led multiple organisations in requirements gathering, and resolving conflicts, and aligning model company designs to their enterprise-wide business needs o Elicits requirements and demonstrates thorough understanding of how to interpret commercial, business and technology needs and translates them into operational requirements, including resolving stakeholder conflicts Qualified, trained and experienced in Organisation Change Management and Technology/Package Enabled Business Change/Transformation o Digital, Organisational, Behavioural, Cultural, Systems and Business Change o Target Model Development, Business Analysis, Process Optimisation, Ways of Working o Construction, Demolition, Workspace Readiness, Infrastructure, Network, Hi-Tech Equipment Highly attuned emotional intelligence (EI/EQ): Perceiving, Reasoning, Understanding and Managing Emotions o Highly intuitive and skilled at reading people, which enables the ability to engage, change and improve stakeholder and team relationships and performance effectively. A persuasive influencer and good communicator who gets things done o Collaborates well with remote based colleagues, stakeholders, suppliers, and vendors Accomplished trouble-shooter and determined problem solver o Demonstrates a knack for turning-around failing projects and service transitions o Creative thinker who possesses wide ranging versatile talents perfectly suited to salvage situations o Unblocked multiple failing projects then delivered them Established high performing technology and business change teams and Spearheaded many PMO set-ups o Provided commercial and technical direction and insight to professional services consultancies o Led Cross-Functional Teams of global services resources Finance Management (Forecast, Budget, P&L) and has led project budgets up to £40M
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