Gary Shannon
Chief Operating Officer @NSC Global
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WORK HISTORY
Chief Operating Officer @NSC Global
GB
Driving Global IT Services with Scalable Operations and Strategic Leadership. Chief Operating Officer @NSC Global, where I lead the operational strategy behind the seamless delivery of critical IT services to some of the world’s most recognised brands.With operations in over 100 countries, NSC provides 24/7 support for global enterprises across infrastructure, end-user, and network services, anywhere in the world.I bring 26+ years of experience in IT and business operations, combining commercial insight with operational rigour to scale complex, multi-national service delivery models. My responsibilities include leading global delivery teams, driving commercial performance, enhancing client service, and spearheading internal improvement initiatives.At the heart of my leadership is a focus on execution, outcomes, and people. I believe success comes from structured systems, transparent leadership, and empowered teams.I’m excited to work alongside our CEO, executive team, and strategic partners to ensure NSC operates with agility, efficiency, and customer impact at its core.Core Competencies:Global IT Service DeliveryOperational Strategy & ExecutionP & L and Commercial OversightOrganisational TransformationStrategic Client EngagementVendor & Partner ManagementProcess Optimisation & ScalabilityLeadership of Cross-Functional Teams
EDUCATION
UK Armed Forces
Infantry
New Heys Community Comprehensive School
High School
SKILLS
ABOUT GARY SHANNON
Chief Operating Office NSC GlobalDriving Global IT Services with Scalable Operations and Strategic Leadership. I’m proud to step into the role of Chief Operating Officer @NSC Global, where I lead the operational strategy behind the seamless delivery of critical IT services to some of the world’s most recognised brands.With operations in over 100 countries, NSC provides 24/7 support for global enterprises across infrastructure, end-user, and network services, anywhere in the world.I bring 26+ years of experience in IT and business operations, combining commercial insight with operational rigour to scale complex, multi-national service delivery models. My responsibilities include leading global delivery teams, driving commercial performance, enhancing client service, and spearheading internal improvement initiatives.At the heart of my leadership is a focus on execution, outcomes, and people. I believe success comes from structured systems, transparent leadership, and empowered teams.I’m excited to work alongside our CEO, executive team, and strategic partners to ensure NSC operates with agility, efficiency, and customer impact at its core.
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