Gary Savage

Owner Director @Ebis Ltd

Nottingham, GB

The values & ethics that fused themselves to me in my early days as a Division & Project Manager are still instiled within my persona. As a business owner I am still conscious that the \"how\" is what creates business & cutomer satisfaction & still today, endeavour to always pursue the following Five traits:1. A collaborative management style. A collaborative management style engages the business team & key stakeholders in problem solving & decision making. Adaptability. An effective manager is one that can quickly assess a new situation & adapt to the existing situation. If structure is needed, then add structure. If the pace is fast, adopt a fluid approach. And so on.3. Figure-it-out resourcefulness. As a owner / manager, you are often not the subject matter expert (SME) on any given matter or project. You rely on others to bring important knowledge & know-how to the table. A good owner/ manager is creative, tenacious, & knows how to use SMEs and other resources effectively. They also know that the best results often emerge from out-of-the-box thinking.4. Highly developed communication skills. Communication is king. To succeed, you\'ve got to excel in all aspects of communication. For example, knowing when it\'s appropriate to pick up the phone, send an email or request a face-to-face discussion. Or knowing how to engage with an executive or motivate a team member. Every team and every project is different, so you must be able to customise your style to their needs.5. Flexibility. You\'ve probably heard it a million times: the only constant is change. But how you handle change can make or break any experience, & any project. Flexibility engenders creative thinking, which no project could succeed without. When you stay open, people & their ideas feel welcome. But if you become too rigid, the flow stops flowing. The whole company dynamic can percolate with enthusiasm or fizzle with frustration depending on your flexibility as a leader