Gary Rosenblum

About Gary Rosenblum

As a Regional Service Manager at Wittenbach, I bring over a decade of expertise in…

Experience

1. Regional Service Manager

   Wittenbach

   May 2025 — Present · Ohio, PA, US

   Oversee and coordinate service team activities and field techniciansDevelop and implement service policies and proceduresEnsure compliance with safety and quality standardsManage dispatching and scheduling of service ordersTrain and mentor new staff membersMonitor team performance and provide coaching as necessaryHandle customer complaints and ensure issues are resolved in a timely and professional mannerCommunicate with clients regarding services, contracts, and equipment warrantiesMaintain and manage inventory of service parts and toolsPrepare and present reports on team performance, service orders, and customer satisfactionCollaborate with sales and support teams to understand customer requirements and provide sales supportContinually evaluate and improve field service processes to increase efficiency and customer satisfaction

Education

• University of Phoenix

  Master, Business Administration

  2002 — 2004

• State University of New York at

  Bachelor of Arts, Psychology

  1980 — 1984

Skills

• Business Planning
• Sales Management
• Strategy
• Marketing Strategy
• Management
• Sales
• Marketing
• Marketing Communications
• Negotiation
• Inventory Management
• Analysis
• Customer Satisfaction
• Customer Service
• Plastics
• Product Development
• Manufacturing
• New Business Development
• Lean Manufacturing
• Semiconductors
• Purchasing
• Cross-Functional Team Leadership
• Pricing
• Training
• Process Improvement
• Team Building
• Project Management
• Team Leadership
• Leadership
• Crm
• Vendor Management
• Account Management
• Operations Management
• Business Process Improvement