Gary Morrisey Bowens

About Gary Morrisey Bowens

Experienced Correctional Officer with a demonstrated history of working in the public safety industry. Skilled in Computer Repair, Microsoft Word, Technical Support, Communication, and Team Building. Strong military and protective services professional with a Bachelor\'s degree focused in Computer and Information Systems from North Carolina Central University.

Experience

1. Network Engineer

   CAPTRUST

   Mar 2024 — Present

   Designed and deployed business networks using Cisco switches, firewalls, cameras, and access points to improve security and connectivity.• Monitored network performance across multiple branch offices to ensure speed and uptime.• Configured VLANs, routing, and NAT to optimize segmentation and traffic flow.• Managed Teams phone systems including call queues, auto attendants, and onboarding/offboarding setup.• Strengthened security through firewall rules, scripting, and access control.• Provided quick, clear technical support for network and VoIP issues, minimizing downtime.• Maintained and enhanced physical security through management of cameras, door security software, and enforcing policy regarding vendors and guests.• Utilized Cisco Meraki portal for camera and network access.• Monitored Microsoft Defender for quarantined emails.• Monitored umbrella dashboards for threat activity, phishing attempts, and malware blocking events• Assisted in maintaining endpoint security posture through DNS-layer protection and policy updates in Cisco Umbrella.• Administered Acre Feenics cloud-based access control platform for secure management of building entry and credentials.• Managed user permissions, access groups and schedules within the Feenics dashboard.• Monitored door status, alarms, and event logs to maintain facility security and compliance.

Education

• North Carolina Central University

  Bachelor of Science - BS