Gary McDougall

WORK HISTORY

ABOUT GARY MCDOUGALL

known as the go to person to help sort out issues when no one else knows where to turn”“always goes the extra mile and without question often compromises his personal life to benefit work”“a strong sense of duty and client focus, always looking to do the right thing for the customer over the east option”“proactive; often come to talk through potential issues before we’ve identified them ourselves. I will often use him as a point man”“he will own a problem and resolve it - completely reliable”A proficient, well respected and delivery focussed ISTQB professional, with a broad range of test and test management skills working for global organisations in the banking, insurance, pension and financial services sectors across Insurance, Fund Management, Investment Banking and Wealth Management industries.Having extensive (20+ years) experience of helping to deliver multiple Software Delivery Life Cycles (SDLC) across different financial industries. Customer focused, personable, always looking to be innovative, with a can do attitude, adding value with maximum effort and dedicated at all times to achieve optimum results in order to exceed expectation. Extremely hard working individual, flexible, with a good positive attitude. A self motivated team player. These values can be clearly demonstrated in the last glowing annual appraisal performance review. Proficient in staff management and communication effectively between senior stakeholders and multi disciplinary IT teams. Comfortable liaising with key stakeholders, internal and external teams plus various offshore teams in different locations and time zones. Whilst building a test team from scratch, as the only person with test knowledge was able to flip between different roles, including planning, recruitment, write test documents, execute test, report and defect manage through various projects. I enjoy being involved in the testing as well as leading, so I can speak from first-hand knowledge when dealing with colleagues or clients.