Gary Marshall

About Gary Marshall

With over 20 years of progressive experience in fleet maintenance and accident management, I specialize in leading large, complex fleets with a strong focus on safety, efficiency, and operational excellence. At Amtrak, I developed and launched the company’s first dedicated Accident Management program. This initiative led to a 30% reduction in overall accidents, accelerated repair cycle times, and significantly improved reporting accuracy and compliance across a nationwide fleet.Prior to Amtrak, I managed maintenance operations for over pieces of equipment at NFI Industries, where I led a team of 26 professionals. I applied Six Sigma methodologies to streamline workflows, enhance vendor partnerships, and drive significant cost savings. My leadership enabled the scaling of maintenance processes alongside rapid fleet growth, maintaining high standards of safety and operational readiness.I hold a Federal Fleet Manager certification and have completed DOT Federal Motor Carrier Safety Regulations training through JJ Keller, grounding my approach in regulatory compliance and best practices. These certifications underscore my commitment to maintaining safe, efficient, and legally compliant fleet operations.Outside of my professional life, I am a dedicated high school and youth soccer coach. Coaching allows me to foster leadership, teamwork, and discipline—qualities I bring to both the field and the workplace. I am passionate about mentoring the next generation, whether developing young athletes or empowering teams to achieve operational excellence.I thrive in dynamic environments, enjoy solving complex challenges, and am always eager to learn and grow. My goal is to deliver impactful results that improve fleet safety, efficiency, and overall business performance.

Experience

1. Senior Maintenance Analyst - Accident Management

   Amtrak

   May 2022 — Present · Bear, DE, US

   Led the establishment of Amtrak’s first dedicated Accident Management program in collaboration with the GSA, implementing scalable processes that enhanced reporting accuracy, compliance, and repair efficiency across the national fleet.Created and deployed a robust accident tracking system to cut reporting delays, improve repair coordination, and guarantee timely communication with vendors and the GSA—accelerating repairs and maximizing fleet readiness.Improved accuracy and speed of accident reporting and claim processing by creating standardized procedures, detailed best practice documentation, and a secure document management system that provided easy access for legal, safety, and field operations teams.Implemented the integration and use of Lytx Drive Cam video review and analysis tools to proactively investigate vehicle incidents, enhancing safety monitoring, incident response, and supporting internal and external legal investigations.Reduced average repair cycle times and minimized vehicle downtime by establishing direct vendor relationships, accelerating approval processes, and instituting real-time repair tracking systems, which collectively improved fleet utilization and reduced operational disruptions.Led vendor partnerships and repair estimate negotiations to establish an impactful cost-saving program achieving $85K in Year 1,$98K in Year 2, and projected $150K in Year 3.Automated the input of claims into the Maximo fleet management database, cutting administrative workloads by 50%, which allowed reassignment of personnel to higher-priority departments, improving overall workforce efficiency.Achieved and sustained a 30% reduction in preventable vehicle accidents fleet-wide, maintaining this safety improvement despite ongoing fleet expansion and increasing operational complexity, demonstrating a strong commitment to safety culture and risk mitigation.

Education

• Clayton High School

  GED

  1994 — 1997

Skills

• Freight Forwarding
• Supply Chain Optimization
• Maintenance & Repair
• Dot Compliance
• Ftl
• Transportation Management
• Equipment Maintenance
• Operations Management
• Inventory Management
• Freight
• Warehouse Management
• Ltl
• Procurement
• Reverse Logistics
• Distribution Center Operations
• Mechanics
• Forecasting
• Continuous Improvement
• Supply Chain
• Maintenance Management
• Transportation
• Fleet Management
• Container
• 3pl
• Trucking
• Supply Chain Consulting
• Key Performance Indicators
• Warehousing
• Logistics Management
• Contract Negotiation
• Logistics
• Tape Management
• Purchasing
• Air Freight
• Process Improvement
• Truckload
• International Logistics
• Supply Chain Management
• Automotive