Gary Maggs
Business Analyst @Maritime and Coastguard Agency
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WORK HISTORY
Business Analyst @Maritime and Coastguard Agency
Performed detailed Business Analysis across a number of high-profile IT projects for HM Coastguard • Led on the capture, definition, and validation of functional and non-functional requirements and outcomes required to define low-level scope for each project, ensuring they are clear, concise, and aligned with stakeholder needs.• Supported Project and Delivery Managers with the management and delivery of project workstreams throughout the lifecycle of the project including; Project Planning, Project Finances, Project Risk Management, Stakeholder Communications and Project Reporting• Managed relationships with key stakeholders throughout the lifecycle of the project to ensure stakeholders are kept involved and up to date with project process and also maintaining the voice of the customer within the project.• Created business cases through to successful approval, and the associated procurement processes.• Supported the successful transition of projects into business as usual.
SKILLS
ABOUT GARY MAGGS
I am a highly skilled Business Analyst with over 15 years’ experience, and a track record of delivery across both public and private sectors including Defence, Blue Light and telecoms projects. I manage business change and operational excellence projects in complex and highly structured environments. I am highly skilled at eliciting and understanding a client\'s needs, bringing these together with a solid commercial and technical understanding to deliver sustainable improvement. I am skilled at developing an understanding of a client’s requirements, identifying the key challenges and implications, and acting to address them. I am experienced in working with clients to understand the financial benefits of any change programme. I develop effective relationships with stakeholders at all levels by establishing personal credibility. My core competencies include project management, business analysis, process design improvement, stakeholder management, and ITIL service management processes. I excel at engaging with subject matter experts, facilitating workshops, creating business cases, and preparing requirements. I also seek to broaden my knowledge and support the wider organisation by collaborating with other professionals and sharing best practices.
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