Gary M.
Noc Manager @Capita
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WORK HISTORY
Noc Manager @Capita
Glasgow, GB
EDUCATION
Saint Roch's Secondary
Music
Glasgow Caledonian University
CCNA
West College Scotland
HND, HND Sound Engineering
ABOUT GARY M.
Dynamic and experienced NOC Manager with over 15 years of leadership experience, recognised for motivating and developing high‑performing engineering teams. I lead the delivery of 24/7 technical support and exceptional customer service across a wide portfolio of critical clients and technologies. With strong communication, organisational skills, and a collaborative approach, I build effective relationships with key stakeholders and external partners. As the primary escalation point for operational issues, I apply sound judgement, technical insight, and proven leadership to drive performance, strengthen service reliability, and continually enhance operational excellenceSC & NPPV3 Cleared.
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