Gary Innes
Customer Service Manager @Renfrewshire Council
Paisley, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2011 — Present
Customer Service Manager @Renfrewshire Council
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Responsible for the contact centre and face to face customer service centre at the head office in Paisley, Glasgow.
EDUCATION
2015 — 2018
University of Strathclyde
Master of Business Administration (MBA)
2004 — 2004
The Open University
Post Grad Certificate, Project Management
1992 — 1995
University of Strathclyde
BSc (Hons), Prosthetics & Orthotics
SKILLS
Change ManagementLeadershipCustomer ExperiencePrince2Service DeliveryStakeholder ManagementOutsourcingIvrProject PlanningStrategyCall CenterProject DeliveryBusiness ProcessPerformance ImprovementManagementProcess ImprovementPerformance ManagementCrmProject ManagementContact CentersCustomer ServiceProgram Management
ABOUT GARY INNES
Customer Service Manager at Renfrewshire Council
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